Privacy Policy

Any personal information you provide to us will be treated with the utmost discretion, in accordance with our high values on customer privacy, in accordance with the current UK Data Protection legislation and within the internet guidelines for best practice on handling personal information.

What Information Do We Collect?

We collect contact information should you choose to fill out a contact form on the website. In addition to this, this site uses Google Analytics to collect information on which pages you are visiting. More information about the data that Google Analytics handles can be found here: Safeguarding your data - Google Analytics.

How Do We Use Information We Collect?

We collect information for the purpose of contacting you should you make an enquiry. We will only use this information for customer services purposes. We will never share your contact information with a third party or for marketing purposes.

Enhanced Conversions

The Enhanced Conversions feature allows Google Ads to access encrypted customer data from a conversion action (such as filling out an enquiry form) and then match that data back to ads viewed on other devices. This helps us track which Google Ads are useful to our business.

This only affects customers who are logged into their Google account when browsing our website. To control what data you are sharing with Google, go to: https://myactivity.google.com/activitycontrols. Google states that customer data will never be shared with other advertisers Access controls and encryptions are in place to prevent unauthorised access to your data.

How Long Do We Store Your Information For?

We never store your contact information in a database. When you send an enquiry we will receive an email from our server containing only the details you have specified.

For development purposes, we use the third-party provider BitBucket to store a copy of all website files. These files will also be kept for up to 5 years after the termination of a contract. BitBucket is owned and run by Atlassian. Read their updated GDPR compliant Privacy Policy on the Atlassian website.

How Can I Access The Information You Store?

As we do not store any of your information on our server, we cannot provide you with any record of your information.

Your Rights

The GDPR enshrines rights that individuals may exercise in relation to their data:

  1. The right to be informed
  2. The right of access
  3. The right to rectification
  4. The right to erasure
  5. The right to restrict processing
  6. The right to data-portability
  7. The right to object
  8. The right not to be subject to automated decision-making including profiling

If you feel that any of these rights are being infringed, we will do everything that we can to address the problem.